What is SilverCloud?

SilverCloud is a new way to access the support you need from Health in Mind.

SilverCloud is an online self-help programme using Cognitive Behavioural Therapy (CBT) based techniques similar to interventions delivered by our Psychological Wellbeing Practitioners.

CBT looks at how our thoughts, feelings and behaviours all interact with one another to keep our low mood or anxiety going. This programme will teach you more about what CBT is and will offer many activities to help you make practical changes to your mood.


What are the benefits to online therapy?

It is interactive, flexible and available 24/7, online via a computer, tablet or mobile phone. You can use the SilverCloud programme entirely at your own pace and to fit in with your busy schedule.

SilverCloud enables people to access the same quality therapy online, as they would meeting with a therapist face to face.

National studies and our own data looking at the effectiveness of SilverCloud, have shown high improvement rates for depression and anxiety; helping people overcome and manage their mood better whilst increasing their sense of wellbeing.


Who is it for?

It is aimed to help individuals suffering from mild to moderate symptoms of anxiety and depression or a mixture of both and is designed to be able to fit in with your lifestyle.

SilverCloud is available to people over 18 who are registered with a GP in East Sussex (excluding Brighton and Hove).


How much does it cost?

FREE! Health in Mind is a free NHS service. SilverCloud is simply the platform we use to enable people to access support online from the Health in Mind service.


What does it involve?

You will access to a range of treatment modules through the SilverCloud programme and you will be supported throughout by one of our Psychological Wellbeing Practitioners.

Firstly, you will be offered a telephone appointment with a SilverCloud supporter to discuss the programme that is going to be most relevant to you and answer any questions.

During your initial telephone appointment, you will have a conversation with your supporter to discuss your needs and what you would like to focus on. You can then agree on a programme that would be most appropriate for you and your goals

The programmes are a mix of quizzes, videos and journals which can be tailored to your own needs.

Each programme consists of 7-8 core modules and it is recommended for you to complete 1 module per week, each module takes about 40 minutes to complete.

During the week you should continue to log onto the programme and complete the activities the programme sets you to do. The more you are able to put into the programme the more you will get out.


How do I get the most out of it?

People who make the most progress on SilverCloud are those who regularly use the programme and try out the techniques in their day to day life (not just when online). The more you put in the more you will get out!

Asking questions, setting goals and practising the techniques regularly are great ways of improving and will ensure you are making the most of the programme.


How will I be supported?

You will receive regular reviews of your progress where your supporter will be able to see which modules you’ve read, the tools you have used, your scores on the questionnaires, and any messages you have left for them.

Your supporter will monitor and review your progress, provide feedback and guidance and will encourage you in order to support your journey through the programme. We will usually offer you 4-6 reviews depending on the progress you are making.

Reviews will usually happen fortnightly to give you a chance to practice the skills you have learnt and these will be conducted over the telephone.

Your supporter will set the time aside for your review so please try to make sure you have used the programme.


Benefits recap

  • Accessible - This programme is designed to be able to use whenever and where ever you are e.g. lunch breaks, on the bus, in the evening etc.
  • Flexible - no fixed or rigid appointments allowing you to set your own pace.
  • Easy to use – interactive tools make our experience interesting and motivational
  • Supported – your supporter will be able to log on, view your progress, answer any questions you may have and be able to give you additional information, feedback and guidance on things to help you manage your mood better.


To register your interest for this programme, choose SilverCloud from our courses table HERE (Please make sure you carefully read the instructions on that page)